Delete your account

You can delete your OneMessage account yourself, from inside the app, in under a minute. You do not need to email us or wait for approval.

Deletion is immediate and real. Your account record is erased, not deactivated or hidden. Afterwards, signing in with that number says no account exists — and the number is free to register again straight away.

In the app

  1. Open OneMessage and sign in. You need to be signed in to delete your own account.
  2. Go to Profile. Tap your avatar in the top-right of the home screen.
  3. Scroll to “Delete account”. It is the last item, in red.
  4. Confirm twice. We ask twice on purpose — this cannot be undone.

That is it. You will be signed out, and the account is gone.

If you cannot sign in

If you have lost access to your number or cannot get into the app, email us from any address and we will delete the account for you:

Email onemessagedev@gmail.com

Put “Account deletion request” in the subject and include the mobile number the account uses. We will verify that the account is yours before deleting it, then confirm by reply. We action these within 7 days, usually the same day.

What is deleted, and what is kept

We are specific about this because “delete my account” should not quietly mean “hide my account”.

Deleted permanently

Your phone number is released

Immediately. Nothing is kept holding it in reserve, and you or anyone else can register with it again right away. This is the part most apps get wrong, so we made a point of it.

Kept, but no longer connected to you

Want those removed too? Email us and say so. We will delete your past chat messages on request — it is just not the default, because removing one side of a conversation leaves everyone else with a thread full of holes.

How long it takes

RouteWhen it happens
In the app (Profile → Delete account)Immediately. No waiting period.
By email requestWithin 7 days of us verifying the account is yours. Usually the same day.
BackupsRemoved from routine backups within 30 days.

Deleting the app is not the same thing

Uninstalling OneMessage removes it from your phone but leaves your account on our server. If you want the account gone, delete it first using the steps above, then uninstall.

For the full picture of what we hold and why, see our Privacy Policy.